Ensure Your Medical Office Answering Service Has All Applicable Safeguards in Place
Patient needs are complicated. Having an answering service for medical offices that specializes in patient care requirements matters. From a compliance and patient satisfaction standpoint, Southwest Answering Service is a leader. Annual audits on our dedicated medical answering service ensure phone answering service, patient communications, secure messaging and on-call scheduling in a HIPAA compliant and professional manner. Allow yourself to free your time and fully focus on patient care, get started with Southwest Answering Service today.
Our HIPAA compliant answering services are utilized by hospitals, medical offices and healthcare facilities across the United States and offer flexible, affordable and efficient solutions 24 hours a day, 365 days a year. Our secure answering service technology can connect patients with their provider or family to patient rooms or deliver secure messages directly to the doctor, ensuring quality patient experiences and quick communications.
LIVE, LOCAL AGENTS
Our agents are local, so they understand the community just as well as you do and are comfortable speaking to it. Plus, in addition to our local offices we have regional locations serving as backup.
RAPID ANSWER TIMES
Hold times matter. Patient satisfaction increases with shorter hold times.
A combination of friendly, articulate agents, exceptional training and premium technology working for your business.
We Have Your Phones Covered
Proven, Trusted HIPAA-Compliant Call Center Solutions for Health Care Providers
- Physical Therapists
- In-home Care