Santa Cruz California Phone Answering Service

Originally Santa Cruz Answering service – which it still is known by locally – the Santa Cruz Answering Service office joined the Southwest team in 2019 from Clint Ryle who had purchased and operated Santa Cruz Answering service in 2002 – Clint worked as a manager at Santa Cruz Answering service way back in 1993!

Where You’ll Find Us – Directions to Southwest Answering Service Santa Cruz

From the South, Follow CA-1 North to exit 438 for 41st Ave toward Capitola. Turn Left on 41st Ave and follow until Gross Road. Take a right on Gross Road, then turn right on Soquel Ave. Our office is on your left, suite 2.

From the North, Follow CA-1 South to Exit 439 for Soquel Ave. Turn Left on Soquel Ave and follow for about 3 ½ blocks. Our office is on your right, just past the Santa Cruz County Sheriff’s office – we share a parking lot!

Santa Cruz Location

5300 Soquel Avenue, Ste 105

Santa Cruz, CA 95062

831-429-7575

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Why Choose Us?

Southwest Answering Service is more than just a smart, easy, and affordable way to manage your calls. We want to ensure that we live up to being a true business partner by providing personable answering service and virtual receptionist agents delivering first-class support to you and your customers. From message forwarding to appointment scheduling or order-taking, our agents are always on call, ready to provide exceptional customer service. Whether you are reorganizing your business priorities, trying to cut costs, or just want to spend some extra time with your family, you’ll never miss another call. Whatever your needs, Southwest Answering Service is much more than just a typical call answering service—we’re your answering service.

Hospitality phone Answering Service california

24/7 Answering Service

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

We're Local

Southwest Answering Service is truly part of the California business scene. With our three answering service facilities right here in California plus multiple regional offices, you can be sure that your business has the advantage of utilizing and supporting your community, not some offshore dialing farm.

Customer Care

Southwest Answering Service knows how much you value your customers, and we want to keep them happy just as much as you do. The positive attitudes and hospitality of our agents will be sure to warm your customers like a beautiful summer night. Our tireless staff works day and night to ensure that your customers will always be greeted with a cheerful voice and easy solutions, leaving them happy and satisfied you’re your company’s level of service.

It Makes Financial Sense

Companies often find that hiring an answering service is an ultimate cost-cutting tool. An answering service can replace the need to hire a full-time receptionist or administrative assistant. The money saved on a salary and benefits package combined with the efficiency of never missing another call makes our service second-to-none in terms of ROI.

Answering Service Success

It works! Our professional staff is trained to know exactly how to handle each call to best suit your needs. With 24/7 service you can feel confident knowing that customer service is being handled even after hours, generating business, and serving customers when you aren’t able to.

Fits Businesses of All Sizes

Whether you’re on the job site or at the office, customer communications are key to your business. We give you another tool for your toolbox – so you’ll never miss a new opportunity. Our professionally-trained specialists deliver a custom-built, cost-effective and personal voice for your new and current customers, 24/7/365.

Complete Care

Our clients choose us for our personal and professional service, best-in-class technology and, most importantly,
the dedication of our highly-qualified agents. Connect with us today to find out how
we can design a menu of services customized to fit your business needs.